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Aged Care Navigator Video Calls

Video call meetings with an Aged Care Navigator in the NT

Linking older Territorians with aged care supports

The Australian Government has introduced a service to assist and guide older Australians and their families to make informed choices about their aged care needs and to get the best outcomes from the aged care system. In the Northern Territory, COTA NT is providing an information hub for the Greater Darwin area  and community hubs in Darwin and Alice Springs (both with potential reach into surrounding communities such as Batchelor, Katherine and Nhulunbuy).

Help via a Healthdirect video call

If you have access to a computer/smart phone and internet, then you can now talk to our Aged Care Navigator, Janet Brown face to face via a Healthdirect video call. Family members and interpreters can also link in to the appointment.

  • Healthdirect Video Call is a comprehensive, secure and reliable video consulting service for healthcare in Australia. It is managed by Healthdirect Australia on behalf of the Australian Department of Health.
  • The Aged Care Navigator service is designed to assist older Australians and their families to make informed choices about their aged care needs and to get the best outcomes from the aged care system.

Call Janet on 8941 1004 to arrange a date/time and link for your video meeting.

Who can use these services?

These services are for people who need information about aged care options, or help to access aged care supports. This means older people, their families, friends and others who want to link with aged care supports. The services are particularly aimed at helping people who:

  • Live in rural or remote areas;
  • Have a diverse cultural background;
  • Identify as gender diverse;
  • Have limited access to internet or other technologies;
  • Are vulnerable, isolated, homeless, disadvantaged or impaired;
  • Have dementia or mental health problems;
  • Are unlikely to seek aged care support without assistance from others.

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