Resources

PICAC NT maintains a resource library of culturally appropriate care information for multicultural seniors in the NT, and those who are caring for them.
PICAC NT’s Program Manager can provide resources, information and training on the following topics:

• culturally appropriate aged care
• aged care, including multilingual copies of selected Dept. of Health documents
• health care issues for older Territorians
• other cultures
• CULTURAL BACKGROUND RESOURCES 2022-2023 (updated February 2023)
• Charter of Aged Care Rights
• Cultural Background Resources COVID-19 (updated 22-04-2020)
• March_2022_COVID_19_Vaccine_Multicultural_Information_Pack – Resources in many languages, posters, stickers etc. – available from the Department of Health. 

Cultural background resources

The CULTURAL BACKGROUND RESOURCES 2022-2023 (updated February 2023)

publication is produced by the PICAC NT Program Manager and is free to download. It includes details on how to access information, resources and tools to help care for seniors from CaLD background and promotes web resources available in multiple languages.

• Catering for CaLD seniors
• Communication cards and aged care signage
• Cross cultural communication 
• Dementia awareness in CaLD communities
• Ethnic media (TV and radio)
• Information in languages
• Incontinence care information in other languages
• Translated mental health information
• Translation and interpreting services (NT and national)

Useful links

• PICAC Victoria’s website – Centre for Cultural Diversity in Ageing–  offers cue cards, aged care signage and multilingual health and aged care information, plus a section on dementia.
• Department of Health – The Department of Health web pages are available in multiple languages.
  • Department of Health and Aged Care – Ageing and Aged Care
  • New Charter of Aged Care Rights
  • Diversity Framework and Action Plans
  • The Aged Care Quality Standards (Here you may download the App)
• Translating and Interpreting Service (Department of Immigration and Citizenship) – available 24 hours a day, seven days a week, and provides telephone and onsite interpreting services. More information available from TIS National on 131 450 
• Aboriginal Interpreter Service (NT Government) – 24 Hour on-call service: 1800 334 944
• AUSIT Guidelines for Health Professionals Working with Interpreters – Published by the Australian Institute of Interpreters and Translators Inc (AUSIT). Available online.
• Meaningful Ageing Australia – See Me Know Me resources help to start conversations with aged care providers and ensure that they see the real people behind names and numbers.
• My Aged Care -Translated information is available on this website. Refer to CULTURAL BACKGROUND RESOURCES 2022-2023 for directions on how to access it.
• CaLD Community Profiles (Department of Immigration and Citizenship)
• Cultural and Religious Guidelines for Service Providers (Northern Territory Office of Multicultural Affairs). Refer to CULTURAL BACKGROUND RESOURCES 2022-2023  for directions on how to find them.
• Ethnic Media – Refer to CULTURAL BACKGROUND RESOURCES 2022-2023 for directions on how to search for radio and TV them.
• Cross Cultural Communication – Visit the Centre for Culture, Ethnicity and Health website for articles, reports and tolls associated with communication and language services for seniors from CaLD backgrounds. Refer to CULTURAL BACKGROUND RESOURCES 2022-2023 for tips on finding material including Tip Sheet: Speak with clients who have low English proficiency.
• Mental Health – Visit the Mental Health in Multicultural Australia and the Dementia Australia websites for videos and fact sheets in multiple languages

Updated: April 2021