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Where to seek help

  • If you’ve lost money or given personal information to a scammer, there are steps you can take to limit the damage and protect yourself from further loss.
  • If you’ve sent money or shared your banking or credit card details, contact your financial institution immediately. They may be able to stop or reverse a transaction, or close your
    account.
  • If you’ve given your personal information to a scammer, visit IDCARE www.idcare.org, Australia and New Zealand’s not-for-profit national identity and cyber support service. IDCARE can work with you to develop a specific response plan to your situation and support you through the process.
  • If the scam occurred on social media report it to the social media platform.
  • As scammers are often based overseas, it’s difficult for government agencies to track them down or for law enforcement to take action against them. So take the time to warn your friends
    and family about these scams.
  • For more information about scams, where to get help if you’ve been scammed or to report a scam, visit the Scamwatch website www.scamwatch.gov.au.
  • To keep up-to-date on scams, subscribe to Scamwatch email alerts www.scamwatch.gov.au/news/subscribe-to-scam-alert-emails 

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Further information and reading

Source: Information is provided by Australian Competition & Consumer Commission

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