FAQ

Listed below are the questions we are asked most frequently. We provide to provide information as a service to our members and the general public and welcome assistance in keeping it up to date and relevant – Please refer to our disclaimer for use of the information provided.

COTA NT | Aged Care | Elder Abuse | Estate Planning | Federal Government Services | Northern Territory Government | Seniors Card | NT Concession Scheme | NT Seniors Recognition Scheme | Other

COTA NT

1. How do I become a member of COTA NT?
2. Can I apply to become a COTA member online?
3. What benefits do I get as a COTA member?
4. I have lost my COTA NT membership card, where can I get a new one?
5. When does my COTA card run out?
6. Where are COTA NT’s offices?
7. How can I become a Peer Educator?
8. How do I volunteer for COTA NT?
9. How can I get help with maintenance and repairs for my home / house / garden / yard?
10. What activities does COTA NT run?
11. How can we promote or share our event / activity / workshop with NT seniors?
12. Does COTA have an insurance product? 

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Aged Care

1. How do I find information about home care services?
2. How can I get help to remain independent in my own home?
3. Is home care support free?
4. How do I arrange to have meals-on-wheels?
5. Can I get the flu vaccine at home, being very old and frail?

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Elder Abuse

1. How to I report elder abuse or suspected elder abuse?
2. When is World Elder Abuse Awareness Day?

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Estate Planning

1. How do I make a will?
2. How do I make an Advance Personal Care Plan?

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Federal Government Services

1. How do I find out if I am registered with myGov and Centrelink?
2. I am having difficulties with my aged pension application. Where can I get help?

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Northern Territory Government / Territory Families

Seniors Card

1. What does the Seniors Card look like?
2. I have lost my Seniors Card, where can I get a new one?
3. How can I get a replacement Seniors Card?
4. Where can I apply for the Seniors card online?
5. My Seniors Card has been stolen, how do I get a new one?
6. How can I register my Seniors Card to receive the MVR discount?
7. Where can I get a copy of the Seniors Card Discount Directory?
8. Is my Seniors Card activated?
9. I am waiting for my Seniors Card to arrive. How do I get it?
10. Where can I get discounts with my NT Seniors Card?
11. When does the Seniors Card expire?

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NT Concession Scheme

1. How do I apply for the NT Concession Scheme?
2. What are the contact details – 1800 number and website address for the NT Concession Scheme?
3. Where are the NT Concession Scheme offices?

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NT Seniors Recognition Scheme

1. What are the contact details – 1800 number and website address for the  NT Seniors Recognition Scheme?
2. How do I check the balance / how much money is left on my seniors card (Seniors Recognition Scheme Debit Card)?
3. Where I can use  / spend the money on the Seniors Recognition Scheme Debit Card?
4. I have lost my pin number for my activated unused Seniors Recognition card. What should I do?

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Other

1. I’m new to the Territory where do I find groups in my area I can join?
2. What is on in my local area?
3. When is Harmony Day celebrated in the Northern Territory?
4. When is Grandparents Day celebrated in the Northern Territory?
5. When is International Volunteers Day?
6. When is the International Day of Older Persons?
7. Does anyone play croquet in the Territory?
8. What concessions are available to Territory Seniors/ older Australians?

Coming soon

• I need help to rent or buy a mobility scooter. Where can I get help?
• Do I use the credit button to drawn down on our Northern Territory Seniors Recognition Scheme card?
• Is  NT Concession Card the same as a Seniors Card?
• How old do I have to be to apply for a Seniors Card?
• How old to I have to be to apply for a NT Concession Card?
• How old do I have to be to apply for NT Seniors Recognition Scheme card?
• Do you offer transport to your activities?
• What is the Commonwealth Seniors Health Card and how do I apply for it?
• What is the Pensioner Concession Card and how do I apply for it?
• What is the Health Care Card and how do I apply for it?
• What are the Veteran Cards and how do I apply for one of them?
• How can I be safe online?
• I need help in finding accommodation for myself, family member, older friend. Who can help?
• I am a Grandparent/older carer. Is there any help available for me?

Last updated: 15 January 2021