Telephone: Call the Carer Gateway Contact Centre for support and services 1800 422 737 Monday to Friday, 8am to 6pm local time
Launched by the Commonwealth Government, paving the way for how online and other supports and services will be delivered to carers from April 2020. Practical advice and support for carers including: help and advice, carer support (phone counselling, connecting with other carers, self-guided coaching, skills courses), taking a break (respite), financial help, real-life stories and tips.
Carers NT is a not for profit organisation and a registered charity with offices in Darwin, Katherine, Alice Springs and Ramingining, dedicated to improving the lives of unpaid carers living in the Northern Territory. Carers NT offer supports and services such as respite, emotional support, social support, advocacy, education, counselling and other therapies.
Website: www.carpentaria.org.au Telephone: 08 8920 9400 Email:
Early intervention services; home away from home respite, lifestyle options and support living.
Website: www.cpnt.org.net.au Telephone: 0418 857 042
CPNT aims to encourage parents and families caring for a person with cerebral palsy. it aims to provide up to date information on local service providers in the Darwin region through its website and seeks to raise community awareness about the condition.
Website: www.cvp.nt.gov.au Telephone: 1800 021 919 (free call) Email:
The Community Visitor Program (CVP) is an independent service located in the Anti-Discrimination Commission. Its purpose is to protect the rights of people receiving treatment under the: Mental Health and Related Services Act, Disability Services Act and Alcohol Mandatory Treatment Act. The SVP protects and promotes the rights of people receiving treatment from NT mental health, disability and mandatory alcohol services, and works to ensure a high quality of treatment and services in the Northern Territory.
CarerHelp is a new resource to support unpaid carers launched on 17th October during National Carers Week 2019. Developed as part of the Australian Family Carer Toolkit Project, this resource helps to prepare unpaid carers to care for a partner, parent, child or friend at the end of life. CarerHelp supports carers to learn what to expect, communicate, plan ahead, and make shared decisions.
Five pathways provide easy to understand guidance. Each of the pathways contains tailored resources, tools and information to help in caring for a person at the end of life.
Pathway 1: When someone needs care
Many people provide regular and ongoing care and help to a partner, relative or friend. This may involve a few hours a week or all day every day, depending on the level of support needed. People often provide care to someone who is older, seriously ill or has a disability. We have collected a set of resources that can be useful for all carers in Pathway 1.
Pathway 2: Caring when death is a possibility
If you are caring for someone who is seriously ill or has an ongoing health condition, you may come to realise or be told that the person you are caring for will die from this illness or condition. This can be quite a difficult moment. We have a set of resources in Pathway 2 that can help you understand what is happening and how to take care of yourself and the person you are caring for.
Pathway 3: Preparing for dying
When the person you care for approaches death, you may want to learn about how to manage a more challenging caring role and how to work with the health care team. You also need to make sure that you look after yourself and have enough support. We have created a set of resources specific to getting prepared to provide care at the end of life in Pathway 3.
Pathway 4: When the person is dying
If you are providing care to someone at the end of their life, their death will be part of your caring journey. Pathway 4 contains key resources to help you provide care through to death as well as to manage the period immediately after the death.
Pathway 5: After caring
When the person you have been caring for dies, your caring role ends. This can be a difficult period as you deal with grief and a major change in what has shaped your time and activity. It is also a time where you must adjust to a new phase of your life. The set of resources in Pathway 5 can help you manage grief and plan for a new future.
Website: www.dementia.org.au/support/in-your-region/nt Telephone: 08 8948 5228 (Darwin), 08 7979 0081 Alice Springs / National Dementia Helpline can be contacted by phoning 1800 100 500 during business hours Email:
Dementia Australia NT is the peak body for dementia services in the NT and provides support and education for people with dementia, their families and carers, health care professionals and the general public. Alzheimer’s Australia regularly conducts regular risk reduction programs.
Website: www.epilepsy.org.au Telephone: 1300 374 537 Email:
Epilepsy Action Australia is a national service provider delivering services to people with epilepsy and their families. Services include individual service plans, epilepsy information and guidance, first aid, seizure management planning, education and training programs, peer support, memory workshops and Online Self-management tools.
Website: www.guidedogs.org.au Telephone: 8995 2222/ 1800 GUIDE DOGS (free call) Email:
Guide Dogs NT Vision Services is the main provider of vision services to adults and children with vision loss across the NT. Providing a range of support and education services including Orientation and Mobility services and Low Vision services.
The National Disability Insurance Scheme (NDIS) will provide about 460,000 Australians aged under 65, who havepermanent and significant disability with funding for supports and services. For many people, it will be the first time they receive the disability support they need. The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.
Website: teamhealth.asn.au Telephone: 8943 9600 or 1300 780 081 (Cost of local call) Email:
TeamHEALTH provides much needed non-clinical supports to Territorians living with mental illness throughout the Top End. We provide a range of services including residential services, community housing, individual recovery and group based supports, along with early intervention support, home based aged care services which are in line with our mental health promotion and education programs. TeamHEALTH’s vision is that all people lead a full and valued life which is achieved through a philosophy of creating community capacity for good mental health through the provisions of supports, advocacy and education.
