Aged Care Services

Aged care services

My Aged Care

Telephone: 1800 200 422
Contact My Aged Care

My Aged Care established by the Australian Government is a national online and phone service to help you find out about aged care services, and what services may be available to help you. View more about My Aged Care.

Carers NT Inc

Telephone: 8944 4888 / 1800 242 636 (free call)
Carers NT is a not-for-profit, community based organisation dedicated to improving the live of family carers living in the Northern Territory. Some of the services are: respite, social support, counselling and other therapies, information and advocacy. The role of Carers NT is to work in active partnership with carers, persons with care and support needs, service providers, government and the wider community by offering services to carers.

ACVVS – Aged Care Volunteer Visitors Scheme

Telephone: 8985 0000
This scheme is Funded by the Australian Government. The ACVVS recruit and match volunteers to provide friendship and companionship through volunteer visits to older people. Visits are free and available to anyone who: 

  • receives government-subsidised residential aged care or Home Care Packages, including care recipients approved or on the National Priority System for residential or home care packages 
  • is socially isolated. 

Volunteers visit across the NT – Darwin, Palmerston & Rural, Katherine, Barkley, Alice Springs and Nhulunbuy. Anglicare NT is the ACVVS State Network Member for the NT. Get in touch if you would like a volunteer visitor OR if you would like to become a volunteer visitor.

Calvary Community Care – Calvary Health Care

Telephone: 8985 6988
Calvary Community Care has been supporting people in their own homes and communities for over twenty years. We deliver a range of aged care, disability and other support services that enable independence, improve social connections and promote positive health and well-being.

Danila Dilba Health Service

Telephone: 89425 400
Danila Dilba Health Service is an Aboriginal community-controlled organisation providing culturally-appropriate, comprehensive primary health care and community services to Biluru (Aboriginal and Torres Strait Islander) people in the Yilli Rreung (greater Darwin) region of the Northern Territory.

Darwin Aged Care Assessment Team

Telephone: 08 8922 7392 / 1800 200 422 (My Aged Care)
Aged Care Assesement Team (ACAT) provides multi-disciplinary assessments to frail aged people with complex needs. ACAT has Commonwealth delegation to approve applications for residential Aged Care respite, Residential Placement, Transition Care and Community care packages and Short Term Restorative Services. It is a free service and anyone can make a referral. 

Dementia Australia

Telephone:  08 8948 5228 (Darwin), 08 7979 0081 (Alice Springs)  
The National Dementia Helpline is a free telephone service available to anyone seeking information, advice and support about dementia. Available 8.00am to 8.00pm nationally across Australia, Monday to Friday excluding national public holidays, 1800 100 500.
No matter how you are impacted by dementia or who you are, Dementia Australia is there for you. Founded by carers more than 35 years ago, they are the national peak body for people impacted by dementia in Australia. Dementia Australia is a source of trusted information, education and support services. They are available to support people impacted by dementia, and to enable them to live as well as possible. Types of support available include, information, education, social support programs and counselling. Dementia Australia offer expert dementia support for people recently diagnosed and living with all types of dementia and their families and carers.

Life Without Barriers Aged Care Services

Telephone: 08 8983 6101
At Life Without Barriers, we know that maintaining your independence and freedom is important to you. If you or a loved one is finding it difficult to manage those everyday tasks but would like to continue to live at home, our services can support you.

Linkcare Community Options

Telephone: 8927 0392
Linkcare is a Community Options Service that focuses on supporting frail-aged and complex needs seniors and their carers, from culturally and linguistically diverse backgrounds, in their homes, families and communities through the supplementation and support of existing informal care networks. Linkcare approaches the planning of services around the needs of individuals supporting their independence for as long as possible.

The service comprises case management, brokerage, advocacy, respite, in-home support services, personal care, social and community support. Activities include Heart-Starters’ gentle aerobic exercise (weekly), which includes lunch and guest speakers; and Cooking with Culture, a nutritional and social cooking activity (weekly). A small session fee applies.

Northern Territory Aged Care Assessment Teams (ACAT)

The ACAT program provides support for people who are frail aged, and have complex needs, to stay at home and in the community. This is aimed at non-Indigenous people 65 years and over, and Indigenous people 50 years and over.  The program assesses people for eligibility and approval for the following Australian Government services:residential aged care,residential respite,home care packages and transition care program for older people after a hospital stay.

Alice Springs Urban ACAT
Telephone: 1800 200 422
Local government areas covered: Alice Springs

Office of Disability Central Remote Barkly
Telephone: 1800 200 422
Local government areas covered: Barkly, Central Desert (part), MacDonnell
Based at: Eurilpa House, Grnd Flr, Todd Mall, Alice Springs NT 870

Top End Urban Darwin ACAT
Telephone: 1800 200 422
Based at: Area 1A, Casuarina Plaza, Cnr Vanderlin Dr & Trower Rd, Casuarina NT 810
Local government areas covered: Belyuen, Coomalie, Darwin, Litchfield, Palmerston, Wagait

Office of Disability Top End Remote Darwin
Telephone: 1800 200 422
Based at: Area 1A, Casuarina Plaza, Cnr Vanderlin Dr & Trower Rd, Casuarina NT 810
Local government areas covered: Tiwi Islands, Victoria Daly (part), West Arnhem

Office of Disability Top End Remote East Arnhem
Telephone: 1800 200 422
Based at: 1st Flr, Arnhem House, Endeavour Square, Nhulunbuy NT 880
Local government areas covered: East Arnhem, Roper Gulf (part)

Office of Disability Top End Remote Katherine
Telephone: 1800 200 422
Based at:  5 Kintore St, Katherine NT 850
Local government areas covered: Central Desert (part), Katherine, Roper Gulf (part), Victoria Daly (part)

NT Dementia Behaviour Management Advisory Service (NTDBMAS)

Telephone: 8982 5202 / 1800 699 799 (free call)
The DBMAS program provides clinical support for people caring for someone with dementia who is demonstrating behavioural and psychological symptoms of dementia (BPSD) which are impacting on their care. The most well-known of the dementias is Alzheimer’s disease.

NT Transition Care Program

Telephone: 08 8922 7218
Restorative program from the hospital which must have approval by ACAT whilst inpatient. For frail aged clients, up to 12 weeks. Focus on restoration of function and restoration of independence. Clients must have the potential to improve and be agreeable to participate in therapy.

Office of Disability Northern Territory

Telephone: 1800 139 656 (free call)

You can contact the Office of Disability for specialist information, assessments and referral services for people with disabilities and their carers. Information provided includes: access to disability services in the Territory, disability access to community facilities, disability accommodation support and housing, disability advocacy, disability awards and scholarships, disability concessions and subsidies, disability equipment, disability in-home support, disability seating care, information for disability service providers, National Disability Insurance Scheme: NDIS, NT Companion Card, remote residents and disability services and respite and disability services.

Australian Government Home and Support Program
Telephone: 1800 139 656 (free call)
Helps people by loaning basic equipment such as the following: showering aids, toileting aids, transfer aids, mobility aids, home modifications such as grab rails, hand rails and ramps. An occupational therapist or a physiotherapist will determine if you need equipment or a home modification. This service is available for Indigenous people 50 years and over, and non-Indigenous people 65 years and over. For more information call the Office of Disability on 1800 139 656

Office of Disability – Darwin – Top End Intake Team

Telephone: 8945 7251
Located in: 2B2 CasCom Centre, 17 Scaturchio Street, Casuarina NT 0811

Office of Disability – Alice Springs – Central Australia Intake Team

Telephone: 8951 6744
Email: Located: Building C, Flynn Drive Community Health Centre, Alice Springs NT 0870

Psychogeriatric Service

Telephone: Top End Aged Care Unit: (08) 8922 7392
Telephone: Central Australia Aged Care Unit: (08) 8951 5248

This service aims to help clients with age-related mental issues, such as any of the following:  dementia,  depression, anxiety and mood disorders, late onset schizophrenia, psychosis, organic brain-related disorders. The psychogeriatric service provides the following: early intervention services, assessments, case management help through development plans, education and advice to service providers.
This service is for Indigenous people who are 50 years and over, and non-Indigenous people who are 60 years and over.

Regis Darwin Wellness & Topenders Day Programs

Telephone: 1300 765 340
Location: 11 Creswell St, Tiwi NT 810
Day therapy centre features: occupational therapy and physiotherapy. Centre based care features: medication supervision, personal care, social / recreational support,     transport, provides meals, CHSP/ HACC funded service. types of care: respite and dementia care.

Residential Aged Care – please see Residential Aged Care Services

TeamHEALTH – Top End Association for Mental Health Inc

Telephone: 8943 9600 or 1300 780 081 (Cost of local call)

TeamHEALTH provides much needed non-clinical supports to Territorians living with mental illness throughout the Top End. We provide a range of services including residential services, community housing, individual recovery and group based supports, along with early intervention support, home based aged care services which are in line with our mental health promotion and education programs. TeamHEALTH’s vision is that all people lead a full and valued life which is achieved through a philosophy of creating community capacity for good mental health through the provisions of supports, advocacy and education. 

Territory Care and Support Services

Telephone: 8927 3060
TCASS provides in-home support services according to the needs of the client. The client is the focal point and every effort is made to empower them in decisions regarding their lifestyle support. Clients are treated as individuals and support tailored to suit their needs.


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