How do I arrange to have meals-on-wheels?

As with all aged care support, contact and registration must be made with My Aged Care (either by phone 1800 200 422 or online www.myagedcare.gov.au) followed by a visit from an aged care assessor, before any assistance will be provided.

If someone feels that they could benefit from meals-on-wheel after a hospitalisation they may qualify for a Transitional Care Package. This program provides short term support and assistance for older people at the end of a hospital stay care in a hospital. The program is goal oriented, time limited and therapy focused care. An assessor will visit you in hospital for a face-to-face assessment. You can ask the hospital staff to arrange this assessment or call My Aged Care on 1800 200 422.

In an urgent situation, meals-on-wheels may be provided before a formal assessment. People must contact My Aged Care on 1800 200 422 to request the support and explain why. The formal assessment would follow.

As with all aged care services it is expected that you contribute to the cost of your care.

Help with accessing aged care

For more detailed information or assistance contact your COTA NT Aged Care System Navigator.

• Top End Janet Brown, Darwin Office 8941 1004
• Central Australia, Debbie Pepper 0423 828 558

They are available for face to face, telephone, online and Healthdirect video call.