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Support sessions with nbn™

Book a one-on-one support session

To ensure you can still get your questions answered you can now book a one-on-one session with an nbnrepresentative via video link or phone.

Book in a time to get help with:

  • When the nbn™ network is available for your home or business
  • Process of getting the nbn™ network installed in your home or business
  • How the nbn™ network is delivered in your area
  • The role of nbn and phone/internet providers in your area
  • Tips for optimising the nbn experience in your home.

Click the play button to view the video below:

To book in a 15-minute session simply send an email to  with your first name, preferred business day/time and a quick summary of how we can help.

Book a community group session

Looking to book an online presentation for your community group?

If you would like to book an nbn™ ‘101’ presentation for your community group or organisation we have nbn™ representatives available. These sessions are ideal for groups seeking education on:

  • nbn rollout including technology and how to get connected
  • Tips for avoiding scams and reporting potential scams
  • Advice for optimising the nbn™ experience in your home or business
  • The role of nbn™ and phone/internet providers in your area
  • Information about nbn™ announcements or programs

To request an online presentation simply send an email with your details and some information about your group to 

Please note most emails will be responded to within two business days.

nbn™ currently has a partnership with COTA NT, we’re working closely because our shared purpose is to lift the digital capability of all seniors in the Northern Territory.

Click here to return to the Digital Literacy with nbn™ page 

Page updated: 21 April 2022

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